the opportunity to multi-activity answering many chats/calls and navigating efficiently concerning both of those mediums.
when we benefit formalized education, this position is more about the good, versatile attitude you provide on the desk. we will train you the necessary tools to do well as lengthy as that you are ready!
expertise Operating as Portion of a collaborative team - we perform alongside one another to verify clients are able to use our services without any hassle and outstanding expertise is supplied in the course of every interaction.
Be open up and conscious of constant coaching, acquire an Energetic role in efficiency setting up and aim environment.
you can obtain the eye and aim of a boutique units integration company Along with the means and attain of a nationwide Regulate programs integration and automation company.
Demonstrated power to fulfill deadlines, total vital time sensitive tasks & adapt rapidly to last minute variations
Quality concentration: What this means is possessing a superior stage of motivation to not just doing your position but carrying out it perfectly.
Etech’s worldwide centers – Onshore, Nearshore, and Offshore, hold the capabilities to customise the solution that greatest suit your entire wants. With Etech’s world wide outreach, Etech is usually available to help your clients and supply constant Extraordinary activities.
Supporting the Customer Service Teams with regard towards the management and operation of affiliate scheduling and actual-time monitoring of work queues guaranteeing optimum provider level supply
About us Etech provides future-technology BPO methods. a world minority-owned company, Etech has made and trademarked how to turn your knowledge into strategic insights. Leveraging the power of synthetic plus human intelligence Etech improves coaching and coaching to give attention to crucial behaviors developing improved customer encounters and shareholder worth. Etech released in 2003 with only four hundred employees and only one Get in touch with Heart in Nacogdoches, Texas.
awareness to detail. travel and skill to deliver excellent customer service to both of those inside and external shoppers.
Mathematical Skills - capacity to do the job with mathematical ideas which include likelihood and statistical inference, and fundamentals of plane and reliable geometry and trigonometry. Ability to implement concepts for example fractions, percentages, ratios, and proportions to practical cases
Supports other HR capabilities as needed i.e., carrying out drug screens for candidates and helping at the worker reception desk
a chance to multi-job answering various chats/calls and navigating effortlessly concerning website both mediums.